OODDA‘s Customer Services Solution is nothing like your ordinary outsourcing company. We provide dedicated onsite and offsite services based on your business. Owned and operated in the US, we are specializing in providing customer support including telecommunication services, email response, live web chat, and interactive voice response (IVR).
We’re here to help you build a successful business
The advantages of our services include helping lower operating costs, improving the quality of customer care, and helping your company thrive in a changing economy. By working with us, you can eliminate the challenges and risks associated with outsourcing while increasing revenue and improving your overall customer satisfaction.
We train brand representatives with industry and brand knowledge and detail updates with products to ensure the best voice behind your brand.
Everyone, All the Time
To help you increase your global footprint, we offer support in both English and Mandarin Chinese. Our Los Angeles based team provides superior bilingual telephone, e-mail, and chat support to all your customers.
Dedicated Brand Team
Since 2008, we have been owned and operated in the U.S. Support hundreds of companies with dedicated-ecommerce needs.